Game User Privacy Policy
game privacy protection guidelines summary welcome you to choose from STRANGELET technology co., ltd. (hereinafter referred to as "we") to provide the game! In addition to the Privacy Policy and the Game License and Service Agreement, we will provide you with further details through the Game Privacy Protection Guidelines (the "Guidelines") on how we collect, use, store and share personal information when you use the Game, as well as your rights, which are an integral part of the Game License and Service Agreement, the main points are as follows:
• In order to provide you with game entertainment and related services such as player interaction and consumption, we need to collect your game history, device information, login log and other information.
• In order to better protect the physical and mental health of minors and promote their healthy Internet access, we may implement more stringent anti-addiction measures on the basis of the national anti-addiction policies and regulations on online games. At the same time, we are constantly researching and testing various new technologies for the protection of minors. For example, in order to further improve the accuracy of real-name authentication and prevent minors from fraudulently using other people's identity information to the greatest extent, we may enable face recognition verification in some games or for some users (subject to specific game strategies). The above face recognition verification is mainly to compare the user's real facial information with the data source of the public security authoritative data platform. If the comparison results of the two are consistent, the authentication is successfully passed and the corresponding game time limit is matched according to the user's actual age. If the comparison results do not match or the user refuses to verify, we will uniformly treat minors aged 12 and below and include them in the corresponding anti-addiction supervision. The relevant verification data of face recognition is only used for comparison with the authoritative data platform of public security after encryption, and we will not keep it.
• You may manage your personal information and related authorizations as described in these Guidelines.
• We adopt multi-faceted security measures to ensure that the protection of your personal information is at a reasonable level of security. You can read the full version of the Game Privacy Protection Guidelines to learn more detailed personal information processing rules, such as the correspondence between personal information types and uses.
1. Information We Collect2. Storage of Information3. Security of information4. How We Use Information5. External provision6. YOUR RIGHTS7. Changes8. Protection of minors9. Contact Us
1. Information We Collect
In the course of your use of the game service, the game will collect information that you actively provide when using the service or generated by using the service in the following ways to provide you, optimize our service and protect your account security:
1.1 When you register or use the game service, we will collect your network identification information and personal commonly used device information, which is used to mark you as a user of Tencent games. If you use WeChat or QQ to log in to tencent games, we will collect your unique identification, avatar and nickname of WeChat or QQ to save your login information so that you can log in on different devices.
1.2 In order to meet the requirements of relevant laws, regulations, policies and relevant authorities, Tencent game users need to conduct real-name authentication to continue to use and enjoy Tencent games. We will collect your real name identity information with your consent or your initiative. This information is sensitive information. Refusing to provide real name identity information may cause you to be unable to log in to Tencent games or be restricted in the process of using Tencent games.
1.3 In order to ensure your normal use of our services, maintain the normal operation of basic game functions, optimize the performance of game products, improve your game experience and ensure the security of your account, we will collect your device ID, device name, device type and version, system version, IP address, MAC address, application ID, network type and other information.
1.4 When you use tencent games service, we will collect your game log information, such as login log, item log, game match-up information, dating record, etc., so that you can view your game history record on the client, and at the same time, it is used for game operation statistical analysis, customer service complaint handling and other game security analysis, and to improve your game experience, we may synchronize the foregoing information to subsequent versions of the game or other products we provide that you are using.
1.5 If you use Xiaomi, Meizu, Huawei and other brand mobile phones, the above-mentioned mobile phone manufacturer Push SDK accessed by tencent games needs to collect the unique identification information of the mobile phone (such as IMEI), and may collect your mobile phone model, system type, system version, device screen size and other parameters to push information such as tencent games products and activities. For details, please refer to the privacy policy or relevant statements of the SDK operator.
1.6 When you use the consumption function of Tencent game products, we will collect your recharge records, consumption records and other information, so that you can query your transaction records, while trying to protect the safety of your virtual goods. Recharge records and consumption records are sensitive information. Collecting the above information is necessary to realize the consumption function of Tencent game products, otherwise the transaction will not be completed.
1.7 In order to ensure the security of your game account and create a fair, healthy and safe game environment, we will collect your game identification information, hardware and operating system information, process and game crash records and other information to combat actions that damage the fair game environment or interfere with or disrupt the normal operation of game services (such as detecting piracy, scanning plug-ins, preventing cheating, etc.).
1.8 When you interact with other players through text, pictures, voice, video and other means in the game, we may collect and save the above information you send to filter pornography, violence, politics, abuse, malicious advertising and other improper content, in order to purify the game environment and maintain a healthy online environment.
1.9 If you want to interact with other game players and participate in live broadcast through voice or video, after your authorization and consent, the game will access your microphone and camera to provide you with voice chat, live broadcast interaction and other functions.
1.10 If you want to interact with nearby game players, after your authorization and consent, we will collect your geographic location information for finding nearby game players so that you can match with nearby players, form a team, etc. Geographical location information is sensitive information. Refusing to provide this information will only prevent you from interacting with nearby game players, but will not affect your normal use of other functions of Tencent games. You can also cancel your geographical location information authorization at any time.
1.11 We have enabled the reminder function of moderate games. If you use wearable devices, we will collect information such as your game online heartbeat after obtaining your consent to issue a system reminder when you are overplaying.
1.12 In accordance with relevant laws, regulations and national standards, we may collect and use your personal information without asking for your authorization and consent in the following circumstances:
1) Directly related to national interests such as national security and national defense security; directly related to major public interests such as public security, public health, and public knowledge;
2) those directly related to criminal investigation, prosecution, trial and execution of judgment;
3) In order to protect your or other personal life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain my consent;
4) The personal information collected is disclosed to the public by you;
5) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
6) Necessary to sign and perform the contract according to your requirements;
7) It is necessary to maintain the safe and stable operation of the products or services provided, such as the detection and disposal of product or service failures;
8) necessary for legitimate journalism;
9) It is necessary to carry out statistical or academic research in the public interest, and when it provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified;
10) Other circumstances stipulated by laws and regulations.
1.13, please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not described in the above and your information is collected, we will separately explain the content, scope and purpose of information collection to you through page prompts, interactive processes, website announcements, etc., in order to obtain your consent.
2. Storage of Information
How and how 2.1 information is stored We store your information in secure ways, including local storage (such as data caching using apps), databases, and server logs. In general, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.
The region where 2.2 information is stored We will store the user's personal information collected in China in accordance with laws and regulations.
Notice when 2.3 products or services stop operating When our products or services stop operating, we will make an announcement in accordance with relevant laws and regulations, and protect your legitimate rights and interests in accordance with the law.
3. Information security
3.1 security protection measures We strive to provide protection for the user's information security to prevent information leakage, loss, improper use, unauthorized access and disclosure. We use multi-faceted security protection measures to ensure that the user's personal information protection is at a reasonable level of security, including technical protection means, management system control, security system protection and many other aspects. In addition, our game-related systems have also passed the national network security level protection (level 3) for the record and evaluation. We use industry-leading technology for protection. The technologies we use include, but are not limited to, firewalls, encryption (e. g., SSL), de-identification or anonymization, and access control measures. In addition, we continue to enhance the security capabilities of the software installed on your device. For example, we will encrypt part of the information locally on your device to consolidate secure transmission; we will learn about the application information installed on your device and the process information running to prevent malicious programs such as viruses and Trojan horses. We have established a special management system, process and organization to ensure the security of personal information. For example, we strictly limit the scope of access to information, require them to comply with confidentiality obligations and audit, breach of obligations will be punished in accordance with the provisions. We also review the management system, process and organization to prevent unauthorized access, use or disclosure of user information. We recommend that you pay full attention to the protection of personal information when using products and services. We also provide a variety of security features to help you protect your personal information.
3.2 security incident handling measures If a security incident such as personal information leakage occurs, we will initiate an emergency plan to prevent the expansion of security incidents. After a security incident occurs, we will inform you of the basic situation of the security incident, the disposal measures and remedial measures we are about to take or have taken, and our suggestions for your response in the form of announcement, push notification or email. If it is difficult to inform one by one, we will issue warnings through announcements and other means.
4. How We Use Information
We strictly abide by the provisions of laws and regulations and agreements with users, and use the collected information in accordance with these guidelines, the Tencent Game License and Service Agreement and the Tencent Privacy Policy to provide you with better services.
4.1 information usage rules
We will use the collected information according to the following rules: We will provide you with various functions and services according to the information we collect, including basic game functions, player interaction functions, live broadcast functions, consumption functions, etc.; We will analyze the operation of our products according to the frequency and situation of your use of tencent games products, fault information, performance information, etc. to ensure the safety of services and optimize our products, improve the quality of our services. We do not combine the information we store in our analytics software with the personally identifiable information you provide.
the manner in which consent is obtained after the 4.2 has informed the purpose of the change
We will use the information collected for the purposes covered by these Guidelines. If we use your personal information beyond the purported purpose of collection and has a direct or reasonable connection, we will again inform you and obtain your express consent before using your personal information. In addition, in accordance with relevant laws, regulations and national standards, in the following circumstances, we may share, transfer, and publicly disclose personal information without obtaining your prior authorization:
1) those directly related to national security and national defense security;
2) those directly related to public security, public health and major public interests;
3) those directly related to criminal investigation, prosecution, trial and execution of judgment;
4) For the purpose of safeguarding the life, property and other major legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain my consent;
5) The subject of personal information discloses personal information to the public on its own;
6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
6. YOUR RIGHTS
During your use of the game service, we may provide you with the corresponding operation settings according to the specific circumstances of the game product, so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the specific guidelines of the corresponding game product for operation. In addition, we have also set up a complaint reporting channel, and your opinions will be handled in a timely manner.
7. Changes
we may amend these Guidelines in due course. When the terms of these guidelines are changed, we will remind you of the changed guidelines in an appropriate manner when the version is updated. Please read the changed privacy protection guidelines or guidelines carefully. Your continued use of Tencent games indicates that you agree to our collection, processing or use of your personal information in accordance with the updated privacy protection guidelines.
8. Protection of minors
We attach great importance to the protection of minors' personal information and continue to explore new ways to protect minors' personal information. We will actively protect the legitimate rights and interests of minors by using the anti-addiction system in accordance with the requirements of the national anti-addiction policy. We will check whether the real name information of the relevant account is a minor through real name identity and other information, and then decide whether to incorporate this account into the anti-addiction system. In addition, we will collect your login time, game duration and other information, through automatic intervention and restriction of minors' game time from the system level, enabling the forced offline function, etc., to guide minors to play reasonably, and try to contact their guardians to remind, confirm and deal with suspected minors after consumption, so as to help minors surf the Internet healthily. At the same time, in order to better protect the physical and mental health of minors and promote minors to surf the Internet healthily, we may implement more stringent anti-addiction measures on the basis of the national anti-addiction policies and regulations on online games. At the same time, we are constantly researching and testing various new technologies for the protection of minors. For example, in order to further improve the accuracy of real-name authentication and prevent minors from fraudulently using other people's identity information to the greatest extent, we may enable face recognition verification in some games or for some users (subject to specific game strategies). If you are the legal guardian of a minor, please pay attention to whether the minor under your guardianship is using Tencent Games services or providing his or her personal information after obtaining your authorized consent. If you have questions about the personal information of a minor under your custody, please contact us using the contact details in Section 10.
9. Contact Us
If you and your child have any questions about this policy, or any related complaints, comments or requests, please contact us at (email).
Contact Us
Beijing ICP No. 2022032335